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Photobucket

Skyline - Houston, Texas

Tuesday, January 02, 2007

A TRUE STORY OF BLOGGER/GOOGLE EXPERT ASSISTANCE.

Re: Post of Dec. 28th: "On My ****** List"

I found the source of the problem to our sidebar and it was all my fault, the ONE problem that Blogger didn't cause. In my housekeeping frenzy that night, tired and rumdum and possessing about as much common sense as a gnat, I swept clean all the photos that I didn't need to keep stored in Photobucket. Did Blogger or Google tell me what the problem was? Heck no! I figured it out myself: pictures downloaded from Photobucket and placed in sidebars and headers, etc. are published with html; html tags have to link to something; the links in photobucket had been deleted so there was nothing to link to. Ergo, no photos, just text link to the server.

After I fixed it , I read Photobuckets Tutorials and FAQs and the problem was explained there. Imagine that! Read instructions and you may learn something!! Now, since this was such an exceedingly difficult problem, a problem of such magnitude that even a computer know-nothing such as I figured it out, I understand why Blogger and Google were stumped. Not only stumped but ever so considerate, courteous, and helpful when I turned to them for help. Boring to read about, boring to experience it, and also frustrating and aggravating.
Read on:

Blogger Help Group:
Your search - all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text - did not match any documents.
Suggestions:
- Make sure all words are spelled correctly.
- Try different keywords.
- Try more general keywords.
- Try fewer keywords.-
Try your search on all Google Groups.
- Try your search on Google Web Search.
Also, you can try Google Answers for expert help with your search.

[OK, so I try their suggestions. I really want some help. I rephrase my search keywords. Nothing works so I return to my previous search words. I try their links.]

Google Groups:
Your search - all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text - did not match any documents.
Suggestions:
- Make sure all words are spelled correctly.
- Try different keywords.
- Try more general keywords.
- Try fewer keywords.
- Try your search on Google Web Search.
Also, you can try Google Answers for expert help with your search.
Get the latest messages on all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text emailed to you with Google Alerts.

OK, onwards and upwards; try their next link:
Google Web Search: Your search - all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text - did not match any documents.

Suggestions: - Make sure all words are spelled correctly.
- Try different keywords.
- Try more general keywords.
- Try fewer keywords.
- Try your search on Google Web Search.[ I AM on Google Web Search, Doofus!!]
Also, you can try Google Answers for expert help with your search.Get the latest messages on all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text emailed to you with Google Alerts.
OK again! Now I go to International Megacorp Google that surely is the fount of all knowledge!! I go for the "EXPERT" help Blogger has been touting. Surely NOW there will be results.
>>>>> Google Answers:
Google Answers is no longer accepting questions. [What?! Blogger sent me over here and you...!!"
We're sorry, but Google Answers has been retired, and is no longer accepting new questions.[ !!!???]
Search or browse the existing Google Answers index by using the search box above or the category links below.
Arts and Entertainment
Reference, Education and New
Business and Money
Relationships and Society
Computers Science
Family and Home
Sports and Recreation
Health Miscellaneous

[None of these are helpful. None address my problems. So on to the search box>.]

>>>>>> Using Search Bar for Related Ansers:
Your search - photos and graphics disappeared from blog sidebar replaced with text Photobucket Video and Image Hosting site :answers.google.com - did not match any documents.
Suggestions: [ I am waiting with bated breath for the pearls of wisdom from the almighty GOOGLE (drum roll ). Wait for it.....]
Make sure all words are spelled correctly.
Try different keywords.
Try more general keywords.
Try fewer keywords.

[How exciting to receive such "expert" help. I will go on to Google Alerts, however as I need an answer,]


>>>>> Welcome to Google Alerts
Google Alerts are email updates of the latest relevant Google results (web, news, etc.) based on your choice of query or topic. Some handy uses of Google Alerts include: monitoring a developing news story keeping current on a competitor or industry getting the latest on a celebrity or event keeping tabs on your favorite sports teams

Create an alert with the form on the right.
You can also sign in to manage your alerts [ Which requires you to open a Google account]
Create a Google Alert
Enter the topic you wish to monitor.
Search terms: Type: NewsBlogsWebGroupsComprehensive
How often: once a dayas-it-happens once a week
Your email:_____________________
Google will not sell or share your email address.

>>>> [I filled out the form. Email must be verified]
Google Alert Verified
Your Google Alert request [ all pictures and graphics posted to sidebar are gone and replaced by "photobucket video and Image host" text ] has been verified.
You will now start receiving Google Alerts via email on this topic.

[This is a copy- and- paste record of the answersI received during my search for Blogger and Google help, and therefore a true record of the wonderful assistance they offered: Repetitions of stock replies on each "help" site. This does not include all of the Blogger help pages, known issues,etc. I tried, nor the Blogger Support Group. The latter you may not post questions to the page unless you are ---you guessed it ---a member of the new and improved and wonderful NEW BLOGGER!!!! But Blogger does condescend to allow us poor relatives to comb the pages for scraps of information. NOT FOR ANSWERS mind you, you have to be a member of the new and improved.... to access the "reply" button. But you are free to read the pages of questions and complaints and see what problems our fellow bloggers are having with the new, improved, great and glorious Blogger. Go read a few and it will scare you to think they are going to force us stragglers to join. Kicking and Screaming.

This is Day 5 of the Google Alert with no alerts. Seems that the experts are having a tad of trouble posting a site for an answer.

4 Comments:

  • At Tuesday, January 02, 2007 1:52:00 AM , Blogger The Future Was Yesterday said...

    I truly feel for you!!..(: I've long suffered at the hands of "forever beta" google. They are the MS of the web - "we control everything that matters, so take what you get and like it, or get out!!"

     
  • At Tuesday, January 02, 2007 11:08:00 AM , Blogger Unknown said...

    You said it, FWY!! More and more businesses have the generic, one-size-fits-all computerized replies to customer or user queries that usually fails to address a person's needs. And more and more make it impossible to contact a human who presumably could exercize intelligence and reason and actually help you.

     
  • At Tuesday, January 02, 2007 7:05:00 PM , Blogger Granny said...

    I subscribed to a couple of the google forums back in the day when I was still allowed to join. They were no help. I had to read through 500 complaints without finding a single answer.

    I'm so sorry about the photos but they sure made for great posting material. I was sitting here choking with laughter (while weeping for you of course).

    You do know eventually we're going to be forced into the new and improved blogger.

     
  • At Wednesday, January 03, 2007 8:03:00 AM , Blogger Unknown said...

    Yes, they have warned us that the day is coming. I just hope they have most of the bugs exterminated before forcing us into vermin infested environment. On one of their help pages they ask you to click on bugs and explain. The users help them find the bugs. Judging from the mass of complaints, not all the bugs are removed and there are plenty more.

    I feel the greatest pity for those users who wail that their entire blog has disappeared. Scary, indeed.

    It sounds as if the cross over to the new system may be a bit involved for tyros like me. I await that day with trepidation, especially as many blogs as I have!!

     

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